Get in Touch With Us

Got a question about something you read on wiggyapp.com, spotted an error, or want to suggest a platform for us to look at? Here is how to reach the team behind our list of sweepstakes casinos, and what to expect once you do.

Ways to Get in Touch

Email is the best way to reach us. Send your message to [email protected] and a member of our team will read it personally. We do not rely on automated responses to close out enquiries — every message gets a real reply from someone who has actually read it.

Telling us upfront what your message is about helps us route it to the right person and get back to you faster. A short subject line describing the topic makes a real difference.

What We Can Help With

We hear from a wide range of readers, and most messages fall into a handful of categories:

• General questions about sweepstakes casinos — how the Gold Coins and Sweepstakes Coins model works, how welcome offers are structured, or how redemption generally functions. We can explain the mechanics in general terms, though we cannot give legal advice about whether a specific site is permitted in your state.
• Corrections and updates — sweepstakes casino terms, eligible states and welcome offers change frequently. If you spot something on our site that looks out of date, including anything about the operators we cover, such as Crown Coins, SplashCoins or any other platform listed here, let us know and we will review it.
• Feedback on our coverage — if there is a platform, a comparison, or a topic around social casino play you would like to see covered, tell us. Reader input genuinely shapes what we prioritise.
• Partnership and editorial enquiries — if you represent an operator or a media partner and want to discuss working with us, introduce yourself and explain what you have in mind. Note that any commercial relationship never determines how a platform is ranked or reviewed.
• Concerns about play habits — if you or someone you know is struggling to keep sweepstakes or social casino play in check, mention this in your message and we will point you toward general responsible-play resources. We are not a support service, but we take these messages seriously.

Please note we cannot process account issues, coin redemptions, identity verification, or withdrawal requests on behalf of any operator listed on this site — those matters have to go through the platform itself, using the contact channel listed in its own terms and conditions.

What Happens After You Send a Message

Every enquiry is reviewed individually rather than filtered through a bot. We aim to reply within a couple of working days, though volume can occasionally push that out a little longer during busier periods. If your message needs input from more than one person on our team, we will let you know it is being looked into rather than leave you waiting without word.

Before You Write In

A few things are worth checking first, since they cover the questions we get asked most often:

• Availability of sweepstakes casinos varies by state, and some states restrict or exclude them entirely — the operator's own terms will list which states it currently serves, and this can change.
• Most platforms let you play without ever purchasing coins, often through a free alternative method of entry described in their official rules — if a site seems to hide this option, that is worth flagging to us.
• Redemption of Sweepstakes Coins typically involves identity verification and a minimum threshold, and processing times are set by the operator, not by us.
• If you are weighing up options outside sweepstakes casinos entirely, our page on trusted non GamStop casinos in the UK covers a different market and licensing model, worth a look if that is closer to what you are researching.

Our Approach to Accuracy

We aim to keep the information on wiggyapp.com current and useful, and reader feedback is one of the main ways we catch things that have moved on — a welcome offer that has changed, a state that has been added or dropped from an operator's eligibility list, or a term that no longer matches what is advertised. If something we have published does not match what you experienced on a listed platform, we would rather hear about it than leave it uncorrected.

Thanks for taking the time to read this far. We do read what comes in, and we look forward to hearing from you.